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MBI Solution provides cloud-based customer service tools, including its Happy Talk chatbot platform.
Founded in 2016 and based in Seoul, South Korea, MBI Solution provides cloud customer service software. Its Happy Talk hybrid chatbot combines inquiries from web chat and social channels, including Kakao Talk, Naver Talk Talk and Instagram. The company raised KRW 3.5 billion in 2018 and KRW 4 billion from Naver I&S Corp. in January 2022.
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