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Meiqia, based in Chengdu, China, offers an AI-driven customer service platform that manages conversations across channels.
Founded in 2014 and headquartered in Chengdu, China, Meiqia provides AI-powered customer service software. Its Meiqia Live Chat system uses intent recognition and emotion analysis and aims to resolve 90% of daily inquiries independently. Clients buy subscription packages, and the company serves e-commerce, telecommunications and finance customers. In October 2015 Meiqia raised USD 5 mn in Series A funding led by 5Y Capital, with participation from Headline Asia.
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