Mihup Communications makes AI tools for contact centers, covering agent assist, interaction analytics and automated virtual agents.
Founded in 2016 and headquartered in Kolkata, India, Mihup Communications Services Pvt. Ltd. builds AI tools for contact centers, including Mihup Agent Assist, Mihup Interaction Analytics and Mihup Automated Virtual Agent. Its products focus on real-time assistance, speech analytics and quality assurance, serving banking, insurance, fintech and telecommunications clients. Revenue comes mainly from subscriptions and B2B contracts. The company raised INR 50 mn in October 2024, with India Accelerator among its investors and total funding of INR 50 mn across 5 deals.
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