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MOV provides digital tools and consulting to help Japanese stores and enterprises manage customer feedback and market data.
Founded in 2015 and based in Tokyo, Japan, MOV provides digital transformation tools and consulting for stores and enterprises. Its services include Word of Mouth.com for customer feedback, Word of Mouth Lab for market data, and Word of Mouth Academy for manager training, alongside inbound support tools. In May 2024, it raised JPY 1.5 billion in Series B funding led by Coral Capital, with participation from SMBC Venture Capital, Chiba Dojo, Global Brain, NTT DOCOMO Ventures, Rakuten Capital, and i-nest capital. CEO Makoto Watanabe led the company as of 2024.
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