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Brazilian customer support software that centralizes ticketing across channels such as WhatsApp, Instagram and WebChat.
Movidesk Ltda., founded in 2011 and headquartered in Blumenau, Brazil, was led by founder Edson Maestri and initially built customer support software. Zenvia Inc. acquired the company in December 2021 for BRL 411.44 million, and the product now operates within Zenvia Customer Cloud. The platform manages tickets from WhatsApp, Facebook Messenger, Instagram and WebChat, with subscription pricing based on user numbers and ticket volumes. Movidesk has completed 4 deals, raising a total of BRL 2.689 mn through funding rounds.
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