msg.ai provides AI chatbots and virtual assistants that handle customer engagement, service and sales for businesses.
Founded in 2015 and based in San Francisco, US, msg.ai sells AI-driven chatbots and virtual assistants that understand natural language and handle inquiries, transactions and recommendations. Revenue comes mainly from subscriptions, typically with an initial setup fee and pricing tiered by usage and features. msg.ai raised USD 7.3 mn in a Seed round led by Y Combinator in November 2015, with participation from Advancit Capital and Salesforce Ventures.
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