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Medellin business process outsourcing firm offering customer support, technical assistance and sales enablement services.
Founded in 2014 and headquartered in Medellin, Colombia, OneLink S.A.S provides business process outsourcing services such as customer service, technical support and sales enablement for SMEs and large corporations in North America, Latin America and parts of Europe. Revenue is generated through B2B service agreements. In 2023 the company reported revenue of USD 29.22 million and EBITDA of USD 3.92 million. Webhelp SAS acquired the company in July 2021, a deal expected to yield a 5x multiple for One Equity Partners.
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