Los Angeles-based enterprise integration platform that unifies CRM systems such as Zendesk and Oracle Service Cloud for agents.
Headquartered in Los Angeles, US, OpenMethods offers an Enterprise Integration and Experience Optimization Platform that unifies separate systems so agents get real-time access to customer data. Its integrations include Zendesk and Oracle Service Cloud, sold on tiered subscriptions to retail, manufacturing, travel, finance and healthcare clients in North America and Europe. In February 2016 it raised USD 5.00 mn from Kayne Anderson Capital Advisors and NewRoad Capital Partners. CEO Gerrit Lydecker leads the company.
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