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Operative Intelligence analyzes customer interactions to provide insights for contact centers and business leaders.
Founded in 2019 and based in Melbourne, Operative Intelligence provides an AI-based operations platform for contact centers and business leaders. It analyzes customer interactions across channels such as voice, chat, warranty, and online reviews to identify service issues and improvement opportunities. In December 2022, the company raised USD 3.5 million in seed funding led by Bonfire Ventures, with Wonder Ventures participating.
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