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OpinionLab Inc., established in 1999 and based in Chicago, provides SaaS voice-of-customer listening technology.
OpinionLab Inc. provides SaaS Voice of Customer (VoC) listening technologies to customers globally, using an open platform built on artificial intelligence with forecasting, scheduling, quality and compliance functions. Established in 1999 and based in Chicago, US, it has approximately 200 employees and is a subsidiary of VERINT. Enterprise clients include Google, Microsoft and FedEx, and in June 2024 OpinionLab closed a strategic investment.
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