Founded in 2018 and based in Massachusetts, US, Posh, Inc. is spun out of MIT's AI lab and operates as a software development company.
Founded in 2018 and based in Massachusetts, US, Posh, Inc. is spun out of MIT's AI lab and operates as a software development company. The company was founded by its CEO, Karan Kashyap, and CTO, Matt McEachern. In June 2024, Posh, Inc. raised venture funding led by Curql, Canapi Ventures, and TruStage Ventures. Posh develops artificial intelligence (AI) products for the banking industry. The firm’s generative and conversational AI assistants handle tasks such as answering customer questions and routing calls, processing transactions, and routing complex issues to live agents. The firm provides a digital assistant, an AI chatbot that answers customer inquiries. In addition, the firm also offers an artificial intelligence-enabled knowledge assistant platform that helps bank staff answer customer questions and shortens onboarding time. The company plans to use the funds raised in June 2024 to develop its technology to help the banking sector.
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