Promptly

About

Founded in 2019 and based in New Jersey, US, FocalPoint Holdings, LLC trading under the name Promptly, operates as a developer of a web-based patient experience suite intended to improve patient interactions, boost patient payments, and automate procedures to relieve staff workloads in medical clinics. In June 2024, Promptly raised venture funding led by investor Telegraph Hill Partners. Promptly is a software platform designed for specialty medical practices that offer features such as automated waitlists to fill canceled appointments, patient cost estimators, real-time insurance eligibility checks, and HIPAA-compliant e-sign intake forms. Promptly also supports frictionless payments, allowing patients to pay outstanding balances or pre-pay for appointments using various payment methods. Additionally, it provides smart scheduling tools and an inbound/outbound referral portal for communication and efficient patient management.  The company intends to use the June 2024 funding to expand the company's technology capabilities, develop new features, and improve existing services.