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RightAnswers, Inc. provides AI-driven knowledge management software for contact centers; Upland Software acquired it in 2017.
Founded in 2001 in Edison, New Jersey, RightAnswers, Inc. sells knowledge management software that uses AI, including federated search and RightAnswers X, an AI-enabled browser extension. It sells annual subscriptions and serves clients including Nestlé UK and Paychex. Upland Software, Inc. acquired the company in April 2017 for USD 17.2 mn, and the company has completed two investment deals.
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