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Scorebuddy provides quality assurance software for contact centers.
Scorebuddy provides contact center quality assurance tools that automate routine reviews and give evaluators AI-generated insights across customer interactions. Its clients include organizations in BPO, healthcare, finance, technology, and retail, with users in 15 countries. Founded in 2001, the company is based in Dublin, Ireland, and has offices in Ireland, the US, and the UK. In November 2024, it raised EUR 5 million in venture funding led by Foresight Group Holdings to develop its AI product.
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