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Sentiment is a Farnborough-based digital customer service platform using AI assistants across messaging, social, email and web chat.
Founded in 2007 in Farnborough, UK, Sentiment develops AI assistants for customer service across messaging apps, social media, email and web chat. Co-founders Leon Chaddock and Zahid Mehmood established the company, which raised GBP 1.000 mn in a Series A round led by Molten Ventures on January 13, 2014, with participation from Netcall PLC. Its enterprise clients include the Debenhams Group.
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