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Serval provides AI-based IT service management tools for help desks, access management and workflow automation.
Serval offers AI agents and software to resolve employee requests, manage access provisioning and automate onboarding and offboarding. Its platform integrates with Slack, Teams and cloud services for organizations in sectors including technology, finance and healthcare. Founded in 2024 and based in San Francisco, US, the company raised USD 75 million in Series B funding in December 2025, led by Sequoia Capital, with participation from Meritech Capital Partners, Evantic Capital, Sound Ventures, Radical Ventures, Redpoint Ventures, First Round Capital and General Catalyst Partners.
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