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San Jose-based ServiceAide provides enterprise digital management software that streamlines IT service management and ticket handling.
Founded in 2016 and headquartered in San Jose, California, ServiceAide, Inc. provides Enterprise Digital Management Solutions that enhance IT Service Management (ITSM) and ticket handling through products including Agentic AI, ChangeGear and Luma AI. Its customers include Fortune 1000 enterprises across IT, HR and facilities departments in North America, Latin America, Europe and Asia Pacific. Wai Wong is the founder. In November 2016, the company raised USD 1.13 mn in a Series B round led by Arrowroot Capital, bringing its total raised to USD 1.13 mn at a valuation of USD 20.60 mn.
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