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ServiceWare Technologies offers Knova, a knowledge management and self-service platform for customer support.
Founded in 1991 in the US, ServiceWare Technologies developed customer service solutions. It merged with Kanisa, Inc. in March 2005 to form Knova Software. Its flagship product, Knova, offers knowledge management, self-service and the Knova Mobile eXperience app. In 2005 it reported USD 23.59 mn in revenue and EBITDA of USD -4.14 mn. Its August 2000 IPO raised USD 31.5 mn. Its listed stage is Seed.
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