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Sharpen Technologies offers a Communications as a Service (CCaaS) platform that helps mid-market businesses improve customer engagement.
Founded in 2011 in Indianapolis, US, Sharpen Technologies Inc. provides a CCaaS platform for customer experience, with digital engagement, analytics and workflow automation tools. Its products are aimed mainly at mid-market businesses in banking, healthcare, retail and education, and are sold in North America, Europe and parts of Asia. The company raised USD 14.000 mn in Growth funding on June 3, 2021, led by Bridge Bank and Multiplier Capital, with participation from Cultivation Capital. It has completed 9 investment deals.
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