Shenzhen company, founded in 2012, that makes AI customer service robots which auto-reply to visitors on websites and WeChat.
Established in 2012 and based in Shenzhen, China, ShenZhen Zhike Network Technology Co., Ltd. makes intelligent customer service robots for websites, WeChat, Etsy and WeTao. The robots auto-reply through questions and answers and recommend reply templates to human agents to speed up service. Its AI-driven system aims to understand customer intent across channels such as websites, mobile apps and social media. The company closed a round of angel funding in March 2015.
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