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Miami customer experience outsourcing company founded in 1985, with about 150,000 associates in 45 countries.
Founded in 1985 in Miami, US, Sitel Group provides customer experience outsourcing services, including customer care, technical support, sales, retention and back-office support. The company has a global workforce of 150,000 associates in 45 countries and handles about 9 million customer experiences daily. Laurent Uberti is founder and CEO. Its services serve healthcare, retail, technology and finance clients, and the Beekman Group exited its stake in the company.
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