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Smooch Technologies ULC provides a customer messaging platform that combines SMS, email and social media in one interface.
Founded in 2015 in Montreal, Canada, Smooch Technologies ULC, which operates as Smooch.io, provides a customer messaging platform for SMS, email and social media, with automated responses, targeted messaging and analytics. It sells subscriptions in tiers, mainly to retail and e-commerce businesses. Zendesk, Inc. acquired the company in May 2019, with the financial terms undisclosed. Its latest round was a Seed round of CAD 10.000 mn from investors including Inovia Capital, Real Ventures and TA Associates.
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