Sparkcentral Inc., based in New York, provides customer engagement software for managing conversations across messaging platforms.
Founded in 2011 and headquartered in New York, US, Sparkcentral Inc. offers a platform for managing customer conversations and support requests across messaging and social media channels, with automated responses and analytics. Clients include companies in retail and financial services, and pricing starts at USD 99 per month. The company raised USD 15.00 mn in a Series B round led by LRM in January 2021, and its valuation is USD 73.40 mn. Christoph Neut is CEO.
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