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Seattle-based Spiral Technologies offers AI software that classifies customer interactions to improve support and feedback.
Founded in 2018 in Seattle, US, Spiral Technologies Inc. provides an AI-driven platform for customer experience management that classifies customer feedback and support inquiries in a unified format. It integrates with existing CRM systems and serves customer support teams and product managers. Co-founded by Andrew DiLosa and Elena Zhizhimontova, the company raised USD 1.25 mn in a SEED round in October 2022 from Alumni Ventures Group.
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