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San Jose company offering an AI-driven Support Experience Management Platform for enterprise customer support teams.
SupportLogic, Inc. was founded in 2016 in San Jose, US, and its founder Krishna Raja serves as CEO. Its platform uses artificial intelligence through products such as the Cognitive AI Cloud, AI Analytics and agents including the Knowledge Agent, Escalation Agent and Sentiment Agent. Revenue comes from subscriptions sold mainly to enterprise customers. In November 2022 the company raised USD 50.00 mn in growth capital from new investor CIBC Innovation Banking, and its total funding stands at USD 50.00 mn.
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