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Seoul-based AI customer consultation SaaS provider whose Cloudgate service manages customer interactions across platforms.
TWC offers AI-integrated customer consultation solutions, outsourced customer service operations and consultation equipment such as headsets, mainly for e-commerce clients. Revenue comes from tiered subscription fees for Cloudgate, plus partnerships and equipment sales. Founded in 2016 and based in Seoul, South Korea, the company is at the Late stage and has completed six deals. Its February 2025 Pre-IPO round raised KRW 10 billion, led by KDB Bank with UTC Investment also participating.
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