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TheLoops develops software that combines support data into contextualized tickets and helps teams resolve customer issues.
Founded in 2020 and based in San Jose, US, TheLoops develops software for customer support operations. Its platform combines information from sources such as system logs, alerts, and CRM tools into contextualized tickets with suggested resolutions, and integrates with Zendesk, Jira, Intercom, and Salesforce. In June 2021, the company raised USD 8.75 million in Seed funding led by Del Technologies Capital, with participation from Westwave Capital and Tidal Ventures.
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