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Thematic Limited is an Auckland SaaS platform that turns customer feedback from surveys, reviews and support logs into insights.
Founded in 2016 in Auckland, New Zealand, Thematic Limited offers a SaaS platform that turns survey, review, social and contact center feedback into themes, using natural language processing and machine learning. Customers include ManpowerGroup, CBRE, Vodafone and Air New Zealand. Subscriptions come in Project, Team and Enterprise packages, starting from USD 500 per month. In November 2017, AirTree Ventures led a USD 1.2 million seed round, with Y Combinator participating.
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