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Berlin-based Ultimate.ai provides AI customer support automation that handles chat, social and email inquiries.
Founded in 2017 and based in Berlin, Germany, Ultimate.ai GmbH makes customer support management software with an AI automation service that replies to chat, social and email messages. Its UltimateGPT product lets businesses launch AI bots for FAQ-style questions, ticket automation and chat automation, and its no-code Dialogue Builder handles complex interactions. In March 2024, Zendesk, Inc. agreed to acquire the company.
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