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Unthread provides a Slack-based inbox for customer support teams to manage incoming requests.
Founded in 2021, Unthread provides customer support tools within Slack, including ticketing, live chat and a shared email inbox. Its platform helps teams prioritize requests, track response times and connect with CRM and task management systems. The company is based in New York, US, and was founded by Tom Bachant and Jake McCloskey. In August 2024, it raised USD 500,000 in venture funding led by Bling Capital.
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