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Usermind is a Seattle customer engagement platform that integrates customer data to personalize journeys across channels.
Founded in 2013 and headquartered in Seattle, Washington, Usermind, Inc. offers a subscription customer engagement platform that integrates customer data sources to personalize experiences across channels. Clients include firms in finance, retail and telecommunications. The company has completed six funding deals, most recently a Series C in July 2021 led by West River Group that raised USD 14.00 mn. Qualtrics, LLC, a portfolio company of Silver Lake, acquired Usermind in July 2021 to strengthen its XM Directory offering.
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