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Valence AI develops voice-based emotion analysis tools for customer service and sales.
Valence AI develops emotion AI products for voice interactions, including the Pulse Emotion API, Agent Assist AI, and AI-driven voice agents. Its tools analyze vocal tone and speech patterns to identify customer sentiment in real time. Founded in 2021 in San Francisco, US, the company raised USD 5 mn in Seed funding in June 2026, led by Differential Ventures with Difference Partners, SRI International, and WillowTree Ventures participating.
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