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Berkeley-based provider of AI voice analytics that transcribes and analyzes customer interactions.
Founded in 2010 in Berkeley, US, VoiceBase, Inc. offers AI-powered voice analytics, including speech-to-text transcription, speech analytics and predictive analytics, for industries such as insurance, telecommunications, healthcare and financial services. Its flagship product is the VoiceBase Online Developer API, and its clients include Delta Dental of Washington and Avantive. LivePerson, Inc. acquired the company in October 2021. The company has raised a total of USD 8.50 mn across several rounds, the latest completed in 2021.
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