Company

Waypoint AI

Waypoint AI provides AI software for managing customer support escalations and technical issues.

About

Founded in 2024, Waypoint AI provides an AI-powered platform that triages, routes, and tracks customer support escalations and generates reports and insights. It serves software companies and support teams. The company is based in Berkeley, US. In June 2025, it raised USD 3.1 mn from 42Cap, Berkeley SkyDeck Fund, and Dreamcraft.

1Funding rounds

3Investors

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