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San Francisco firm offering NPS, CSAT and CES customer feedback tools; acquired by InMoment in January 2021.
Founded in 2013 and headquartered in San Francisco, US, Wootric, Inc. helps businesses collect and analyze customer feedback through its Net Promoter Score, Customer Satisfaction and Customer Effort Score products. Its tools integrate with systems such as Salesforce, and clients include MindTouch and Zoom. In January 2021 the company raised USD 2.60 mn in a Series A round from Cloud Apps Capital Partners and CSC Upshot Ventures, and it was acquired by InMoment, Inc. the same month.
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