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Xact Telesolutions, Inc. is an Orlando, US provider of multi-channel customer contact and help desk services.
Founded in 1988 and operating out of Orlando, US, Xact Telesolutions, Inc. provides customer contact solutions across phone, chat, email and SMS, along with outbound survey responses. Clients pay through service contracts and subscription packages, with pricing based on the services used and the scale of implementation. The Resource Group acquired the company in January 2004.
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