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Yellow.ai is a San Mateo-based platform that uses agentic AI to automate customer service across voice, chat and email.
Founded in 2016 and based in San Mateo, California, Yellow.ai offers AI agents that handle customer conversations across more than 35 communication channels. Its clients include companies in banking, financial services, healthcare, utilities and retail, and it serves more than 1,300 global brands. Yellow.ai raised USD 78.2 mn in its latest round on August 4, 2021, with participation from Lightspeed Venture Partners, Salesforce Ventures, Sapphire Ventures and WestBridge Capital Partners, at a valuation of USD 378.029 mn.
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