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Yumpingo Ltd. gathers real-time customer satisfaction data to help hospitality businesses track performance and improve service.
Based in London, UK and founded in 2016 by CEO Gary Goodman, Yumpingo Ltd. collects customer sentiment through QR codes, post-dinner emails and Yumpingo devices. Its Smart Actions tools target food, drink and service issues, alongside reputation, menu and performance tracking. In April 2025 Black Box Intelligence, a Diversis Capital portfolio company, acquired Yumpingo from Smedvig Capital and Branded Hospitality Ventures; terms were not disclosed. The company is at the Series A stage.
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