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ZapScale provides customer success software that helps businesses analyze customer data and improve retention.
Founded in 2021, ZapScale is based in Delaware, US, and was founded by Abhishek Srivastava, Bratish Goswami, Manasij Ganguli, and Mausmi Ambastha. Its SaaS platform combines customer data from CRM, support tickets, billing, email, and other sources to provide insights and analysis for reducing churn and identifying upsell opportunities. In June 2023, it raised USD 2.5 million from Arka Venture Labs, Blume Ventures, Java Capital, Mplier Capital, T2d3 Capital, Veda Venture Capital, and other investors.
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