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ZEALS is a Tokyo firm whose Chat Commerce product uses AI chatbots to improve customer service and purchasing.
ZEALS Co., Ltd. develops AI-driven communication technology, mainly through its Chat Commerce product, which pairs chatbots with communication design to support customer service and purchases. Founded in 2014 and headquartered in Tokyo, Japan, the company is led by Masa Shimizu and Masahiro Shimizu. In August 2024 it raised JPY 70 million in Seed funding from W ventures, bringing its total funding to JPY 70 million across 9 deals.
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